Go Live — Privacy Policy

Last updated: August 28, 2026

Go Live ("the app", "we") is a basketball social app. This policy describes what we collect, why, and the choices you have.

Information we collect

• Account info — email address, username, and optional profile details you choose to add (name, bio, photo, height, weight, city/state, skills).
• Location — with your permission, your device location is used to find nearby courts, verify you are at a court before going live, and show arrival prompts. Your precise location is never shown to other users; only the court you choose to go live at is visible.
• Content you post — photos, videos, posts, comments, and court reviews are stored so they can be shown to other users.
• Activity — follows, likes, check-ins, live sessions, and app notifications, used to power feeds and popularity features.
• Device info — push notification tokens and crash diagnostics, used to deliver notifications and fix bugs.

How we use it

If you submit feedback, we store your account ID, your description, app version and platform in a private support inbox accessible only to authorized administrators. No email is sent. You may also choose to include a basic error category and time. This feedback flow does not attach photos, private messages, file paths, or raw error traces. In-app feedback records expire after 30 days (deletion may take additional processing time). Please do not include passwords or payment details.

To operate the app: showing courts near you, connecting you with other players, delivering notifications you enable, and keeping the community safe. We do not sell your personal information.

Sharing

Your profile and content are visible to other users per your privacy settings (private accounts require follow approval). Data is stored with Google Firebase (Cloud Firestore, Storage, Authentication). We share data only with service providers needed to run the app, or if required by law.

Your choices

• Make your account private in Settings.
• Turn off location access in your device settings (nearby-court features stop working).
• Block or report other users from their profile or their posts.
• Delete your account in Settings → Delete Account. This removes your profile, posts, and sign-in credentials.

Children

Go Live is not directed at children under 13, and we do not knowingly collect data from them.

Contact

Questions or requests: marcus@itlanesolutions.com